Sr. Process Improvement Analyst


Job Details

  • Job Function: Analyst
  • Salary: $64,570 - $90,721.
  • Position Type: Full Time
  • Population: 6,658
  • Website:
  • Form of Government: Council-Manager


Title: Senior Process Improvement Analyst

Welcome to the City of Aspen! This stunning mountain town is renowned for its world-class skiing, exciting outdoor adventures, and unique events that attract visitors from all over the globe. Many vacation in Aspen intending to stay only for a week or two, but are inevitably drawn to live here, seeking to experience fully all the treasures found in this town.

Here at the City of Aspen, our greatest resource is our people, and we strive to provide the best for our employees. If you have children, you can be assured they’ll receive an outstanding education in the Aspen School District. If you are seeking affordable housing, the Aspen Pitkin Housing Authority (APCHA) offers residents a variety of options to live in beautiful homes in prime locations at a reasonable price. If you are searching for an engaging environment to build your career, you’ll flourish with all the opportunities offered here at the City.

Your Focus

Be a project manager, innovation leader and internal business process consultant. Lead cross-functional teams and solve complex business problems:

Consult: Use tools such as design thinking, LEAN Six Sigma, quality principles and policy analysis to guide departments towards organizational excellence. As a principal resource for the City of Aspen, enjoy a diversity of projects and manage a significant portfolio of work. Collaborate closely with internal customers and external partners in the transition from analysis to implementation and evaluation.

Build capacity and competencies: Help others help themselves by designing our internal innovation and improvement academy. Select training approaches and implement this important piece of our program offerings. After training, reach out to new learners and others, providing expert guidance on the journey to excellence.
What You Bring to the Table

Expert facilitation: an ability to consistently guide groups in constructive problem solving and decision-making.
Relationship building: a knack for relating to diverse groups of people, at all levels in the organization and across a variety of business lines
Business intelligence: the knowledge to consistently apply relevant quantitative and qualitative data analysis at the level appropriate for specific project needs
Advanced domain knowledge: demonstrated professional experience with Lean Six Sigma, Baldrige, design thinking or other process improvement and innovation tools and techniques.
Welcoming You to the Mountains

Moving expenses: Making a big move? Ask about our rental advance loans.
Housing: Transitional housing may be available for the immediate short-term. For the longer-run, you will be able to apply for affordable City or APCHA housing.
Commuting: Need to commute? If you live down valley from Aspen, you will have no commute costs - the City provides a free bus pass for our excellent RFTA bus system. Wait times for buses during commute times are typically 5-10 minutes, to get you on your way quickly.
Benefits: Enjoy a wide variety of benefits, including Medical, Dental and Vision coverage; 6% employer 401a contribution; 401k availability; up to $1750 in bonuses; significant employer contributions toward your medical account; $800 in “cafeteria funds” (you choose how to use); life and disability insurance; generous Paid Time Off; an extended sick leave program; and tuition reimbursement.
Having fun: Enjoy skiing? Discounted ski passes available to 4 world class ski areas in Aspen and its nearby mountain neighborhood. City golf and rec center passes are available for these wonderful additional City amenities. Or, you can just take a hike, bike, or raft right outside your door.

Who Should Apply

Qualified candidates will have at least a Bachelor’s in Business Administration, Public Administration, Data Analysis, or other relevant field; including at least five (5) years of professional experience in process improvement and/or performance measurement.
Preferred candidates will have a Master’s degree in a relevant field, previous public-sector experience, and relevant certifications and/or advanced training (such as Lean Six Sigma Black Belt).
Any combination of experience and education that would likely provide the required abilities, knowledge and skills as determined by the City of Aspen may be substituted for the requirements above.
NOTE: This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check.


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